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Snow and Ice Safety Tips

It's important to keep your natural gas meter and appliance exhaust vents clear of snow and ice. Buildup of snow from heavy snow loads or ice can damage your gas meter and external pipes, cause inaccurate meter readings and limit quick access to your gas meter in case of an emergency.

Make sure your external vents are not blocked to allow for adequate building ventilation and help to prevent carbon monoxide build up.

How to safely remove snow and ice from your gas meter and appliance vents:

An Atmos Energy employee and firefighter from the Crested Butte, CO Fire Department demonstrate how to carefully remove snow from around a natural gas meter. Keeping your gas meter and appliance vents clear of snow and ice protects you and our employees.
  • Carefully hand dig snow from around the meter and/or use a broom to sweep off snow.
  • Do not allow snow to accumulate on the roof that is directly over a gas meter.
  • Do not allow snow or ice to pile up against the meter or appliance vents when plowing or shoveling a yard or street.
  • Be careful using a shovel, plow or snow blower near your meter.
  • Don't kick, hit or use sharp objects to remove snow or ice.
  • Never use salt, hot water or ice melting chemicals to remove snow or ice.
  • Repair leaky or clogged eaves and downspouts for proper draining and to prevent dripping water from freezing on your gas meter or vents.
  • If your meter is near a sidewalk, driveway or street, make sure it is visible to snowplow drivers.

If you smell natural gas or suspect a leak, leave the area immediately and then call 911 or our 24-hour emergency number 1-866-322-8667.